Política de envio

 

Leo Hobby Shipping Policy

At Leo Hobby, we aim to provide a smooth and reliable shopping experience for our customers. Since Leo Hobby is a marketplace with multiple sellers, shipping rules and prices may vary depending on the seller. This policy outlines our general shipping guidelines and what you can expect when shopping on Leo Hobby.

1. General Shipping Information

• Seller-Specific Shipping: Each seller on Leo Hobby sets their own shipping rules, prices, and methods. You can view these details at checkout.

• Shipping Costs: Shipping costs are calculated based on the seller’s rates and will be displayed at checkout before you complete your purchase.

• Shipping Methods: Sellers offer various shipping methods, including standard, expedited, and express options. The available methods will be shown during checkout.

2. Shipping Timeframes

• Processing Time: The time it takes to process your order varies by seller and product. This information is typically mentioned on the product page.

• Delivery Time: Estimated delivery times depend on the shipping method chosen and the seller’s location. Sellers provide an estimated delivery timeframe at checkout.

• Multiple Shipments: If you order items from different sellers, your items may arrive in separate packages and at different times.

3. Tracking Your Order

• Order Confirmation: After placing an order, you will receive an order confirmation email with the details of your purchase.

• Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available. You can use this information to track your order until it reaches you.

4. International Shipping

• Availability: Some sellers may offer international shipping. Please check the product page or contact the seller for more information.

• Customs and Duties: For international orders, customs fees, import duties, and taxes may apply. These charges are the responsibility of the buyer and may vary by country. Please check with your local customs office for more information.

5. Shipping Issues

• Lost or Delayed Shipments: If your order is lost or significantly delayed, please contact the seller directly through the Leo Hobby platform. Sellers are responsible for resolving shipping issues.

• Incorrect or Damaged Items: If you receive an incorrect or damaged item, please contact the seller immediately with photos and details of the issue. The seller will guide you through the resolution process.

6. Seller-Specific Policies

• Shipping Policies: Each seller may have their own specific shipping policies. These policies are available on the seller’s page and/or product listing. Ensure you review these policies before making a purchase.

• Compliance: By purchasing from a seller on Leo Hobby, you agree to comply with their shipping policies and terms.

7. Contact Us

If you have any questions or need further assistance, please contact Leo Hobby customer support at info@leohobby.com. We are here to help and ensure your shopping experience is smooth and satisfactory.

 

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Disclaimer: Leo Hobby is a marketplace that connects buyers and sellers. While we strive to provide a consistent experience, each seller is responsible for their own shipping policies and practices. Leo Hobby is not liable for any disputes arising from individual seller policies.